Web22 sep. 2024 · An online voice routing policy assigned if the call queue uses transfer mode. An Audio Conferencing license or online voice routing policy assigned if the call queue uses conference mode. If your agents are using the Microsoft Teams app for call queue calls, they need to be in TeamsOnly mode. Web20 feb. 2024 · The Direct Routing interface on the leg between the Session Border Controller and Cloud Media Processor (without media bypass) or between the Teams …
Microsoft Teams Quick Start Guide - Call Queues - YouTube
Web29 jul. 2024 · To create a resource account for a Call Queue. New-CsOnlineApplicationInstance -UserPrincipalName [email protected] -ApplicationId 11cd3e2e-fccb-42ad-ad00-878b93575e07 -DisplayName “Resource Account_CQ”. Once the resource accounts have been created you’ll just need to login to … WebTo start forwarding your calls, select Settings and more next to your profile picture at the top of Teams. Then select Settings > Calls. Under Call answering rules, choose Forward my calls, and then select where you want your forwarded calls to … how to get rid of mspy
Everything you ever wanted to know about Microsoft Teams …
WebSet up call forwarding. To start forwarding your calls, select Settings and more next to your profile picture at the top of Teams. Then select Settings > Calls. Under Call answering … Web2 dec. 2024 · Teams is great collaboration tool that offer various handy features and one out of them is Cloud Call Queues. The feature accepts calls from customers and greet them with a message, while keeping the calls in waiting queue looking for agents who’re going to answer their call. Apart from this, it also offers: Music while callers are waiting on … Web15 sep. 2024 · This video demonstrates the call queue feature in Microsoft Teams.In Teams, a call queue is a method of routing multiple callers into your organization. Call... how to get rid of muddy scrap pile valheim